AIFUL has established a new management philosophy, "Earn the trust of society through corporate activity based in intergrity" The new management philosophy represents the ultimate objective for its work as a company and provides intellectual support for its employees as they perform their jobs.
The Management Philosophy is at the pinnacle of and supported by three other elements: the Four Cornerstones, which serve as guidelines for conscience; 10 Point Code of Conduct, which are guidelines for conduct; and the Core Employee Values, which are concrete points that make up the appropriate employee mindset.
1. Customer first policy
The customer is our number-one priority --- we will strive to provide appropriate services that
offer customers peace of mind.
2. Accountability to customers
We will clearly and concisely explain the details and conditions related to our products and
transactions to customers.
3. Respect views both inside and outside the Company
We will humbly listen to the opinions of customers, members of the public and shareholders as
well as our colleagues within the Company, and apply their views to the benefit of the Company.
4. Legal compliance
We pledge to act in accordance with laws, Company rules and regulations, and the standards
of public decency.
5. Contribution to society
We will delight in contributing to the betterment of society through our work.
6. Information disclosure
We will accurately and expediently disclose information on our corporate activities to
shareholders, investors and society as a whole.
7. Building a fulfilling workplace
We will create a workplace that provides a sense of purpose by respecting our co-workers
as individuals and working to continue our own personal development.
8. Commitment to shareholders
We will meet the expectations of our shareholders and strive to increase corporate value.
9. Sound corporate activities
We will have no relationship with antisocial forces of any kind.
10. Group compliance
We will do our utmost to build an AIFUL Group that is respected by customers and society
as a whole.
Do not rely on others ----- think independently, act independently.
Always remain aware that you are a member of society and this organization ----- strictly follow
Always stay motivated to improve yourself and actively take on new challenges.
Avoid stereotyping and enhance your work through creative solutions.
5. Cooperative spirit
Leverage the organization's competencies through collaboration and cooperation.
6. Numerical awareness
Appraise the facts using numerical data and make objective decisions.